Sora Oya

CV / Resume

Professional experience and qualifications

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Professional Summary

Data analyst with an operations background. I use SQL, Power BI, and Python to clean and structure data, build concise dashboards, and support day-to-day decisions. Experience includes monitoring IoT/ops data, improving data capture and reconciliation, and documenting clear SOPs while working with both engineers and non-technical teams. BBus (Information Systems & Finance) from AUT; completed the Google Data Analytics Professional Certificate in 2025.

Contact Information

sora@sorajpnz.com
linkedin.com/in/sora-oya

Skills

PythonSQL (RDBMS)Data cleansingPower BI (dashboards, data storytelling)SOP & cross-functional communicationStakeholder engagementBilingual (EN/JP)Research & Risk AssessmentAgile PM

Certificates

Google Data Analytics Professional Certificate

9‑course program covering the full analytics lifecycle: data foundations, business questioning, data preparation & cleaning, exploratory & statistical analysis, data visualization, R programming, a real‑world capstone, and AI‑assisted job search strategies.

'Certified Badge'

Education

Bachelor of Business (Major in Finance & Information Systems)

Auckland University of Technology

2021 – 2024 | Auckland, New Zealand

Key Papers:

Data Analysis for Business・Financial Risk Management・Investment and Portfolio Analysis・International Corporate Finance・Enterprise Information Systems・Business Process Management・Project Management・Business Data Management

Achievements:

  • • Capstone Project: Led a team of five in developing a comprehensive financial risk management strategy for a hypothetical investment firm, resulting in a top grade and recognition from faculty.
  • • Industry Collaboration: Partnered with local start-ups via AUT Start-up Club to implement real-world data solutions, enhancing operational efficiencies.

New Zealand Diploma in Business (Accounting Level 5)

Aspire2

2019 – 2021 | Auckland, New Zealand

Organisational Communication・Budgeting and Taxation・Accounting and Control・Business Marketing・Accounting Processes

Professional Experience

Field Support Operator

Flamingo Scooter

Oct 2024 – present

Auckland, New Zealand

I support reliable day-to-day operations across a shared e-scooter fleet.

  • • Maintain and update SOPs aligned with NZTA requirements; support onboarding for new operators.
  • • Monitor IoT fleet signals (>1,000 scooters) to flag anomalies and coordinate timely fixes with mechanics/dispatch.
  • • Build concise utilisation/incident views in Power BI; share weekly summaries to inform redistribution plans.
  • • Keep accurate records of deployments, swaps, and incidents; streamline shift handovers.
  • • Collaborate with ops, city team, and contractors to uphold service reliability and compliance.

Operations Coordinator

Beam Mobility NZ Ltd

Nov 2022 – Sep 2024

Auckland, New Zealand

I coordinated deployment, redistribution, and maintenance for a large urban fleet.

  • • Planned deployment/redistribution using heat maps and demand patterns across ~2,500 scooters.
  • • Led a four-person crew; scheduled shifts; coached new team members on safety and SOP.
  • • Ran weekly quality checks and inventory reconciliation to improve record-keeping consistency.
  • • Coordinated container moves, van routing, and zone updates with city and internal stakeholders.
  • • Supported wind-down at end of operations: asset audits, decommission, and handover documentation.

Analytics Intern (Co-op)

LILLUP

Nov 2023 – Jan 2024

Remote (NZ), collaborating with Switzerland team

I supported exploratory analytics and documentation for a learning-tech product team.

  • • Prepared datasets in BigQuery; compared exploratory price-sensitivity models; documented assumptions/limits.
  • • Drafted a lightweight risk-assessment checklist that standardised review steps and shortened feedback cycles.
  • • Created concise write-ups/visuals to communicate findings to non-technical stakeholders.
  • • Scoped AI-enabled feature ideas with product/content teams and drafted simple evaluation criteria.
  • • Tools: BigQuery, SQL, Python (pandas), Google Sheets/Slides.

Organization

Event Coordinator

AUT Start-up Club

2021 – 2023
  • • Organized 10+ networking events and workshops, connecting students with start-ups and industry professionals.
  • • Managed event logistics, promotions, and stakeholder engagement, increasing event attendance.

References

References available upon request.

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